Interview with Ken McGee



Check out this great interview with Ken McGee, with background on the business, and lots of pictures of our collection. View it here!.


 






Help / FAQ





1. POLICY - Payments
Ebay purchases are most easily processed with Paypal at time of checkout. Contact us to make special arrangments for other payment types. We can accept Visa and Mastercard credit cards, as well as personal/certified checks, money orders, and bank drafts.

Mailed payments must be sent to the following address:

Ken McGee Autobooks
442 MacEwan Street
P.O. Box 464
Goderich,ON Canada
N7A 4C7 

We reserve the right to return items to stock if mailed payment is not received within 14 days, or in an otherwise timely manner.

An exceptional case for money order selection is a US Postal money order. These must be purchased as a PINK-COLORED \"International\" type money order, as the green-colored ones normally issued are not negotiable in Canada.

If you have further questions regarding a form of payment, please contact us.

2. POLICY - Returns
We aim for total satisfaction here at Ken McGee Auto Literature, and if you have any difficulties with your order we will do what we can to resolve the issue.

You may return undamaged items purchased at Ken McGee Auto Literature within 30 days of the original delivery. Unless the product is defective or the return is a direct result of our error, a restocking fee of 15 percent may be added. No returns will be accepted after 30 days. We will credit you in the same manner as your original payment within 7 days of receiving the returned item.


3. PRODUCTS: Publication Languages
All materials are English-language unless otherwise specified. 

We do have some French-language owners manuals, and several European-origin brochures in Dutch, German, and some other combinations. These are identified in the item description. 

4. What are your hours of operation?
If you want to reach our staff by phone or wish to visit our store location, you will be interested to know our business hours. They are as follows:

Monday to Friday, 8:00am to 5:00pm EST.

On Saturdays, Ken McGee is quite often in the office and will answer any inquiries if available.

Responses to inquiries and messages may be delayed outside those hours. We will answer promptly once business resumes the following day.

Order processing takes place the same or following business day. Orders placed before 2:00pm EST Monday-Friday will often ship the same day. Orders after 2:00pm on Friday will be processed the following Monday. We also operate around Canadian Holidays, where applicable.

5. How long will I have to wait for my order?
There are several factors that may affect the wait time for your order:

Business Hours: Order processing typically takes place the same or following business day. Orders placed before 2:00pm EST Monday-Friday can often be shipped the same day. Orders after 2:00pm on Friday will be processed the following Monday. We also operate around Canadian Holidays, where applicable.

Payment types: Paying by Credit card or Paypal will keep delays to a minimum. Those who choose to mail payment will have pending orders until payment arrives. Personal checks will be subject to additional delay while the check clears.

Shipping: Within the restrictions mentioned above for business hours, we ship within 24 hours. Delivery times vary by destination and service selected. Typical times are:
Canada:
  Ontario: 1-3 business days
  Other provinces: 3-8 business days
USA:
    Expedited: 5-15 business days
    Air mail: 4-10 business days
    Express: 3-5 business days
International:
    Surface parcel: 4-8 weeks
    Air mail: 5-10 business days
    Express: 3-6 business days

6. For which manufacturers do you have literature?
The following are some of the brands we have carried. While our collection is largely North-American, we also have some European, Japanese, and other makes not listed here. Please contact us for other makes -- we could still have it!

Alco
Allen
AMC
Amphicar
Apperson
Argo
Auburn
Bantam
Beaumont
Briscoe
Brooks Steamer
Brush
Buick
Cadillac
Carter Car
Chalmers
Chandler
Checker
Chev Truck
Chevrolet
Chrysler
Cole Car Deluxe
Columbia
Continental
Cord
Crosley
Crow
Crow Elkhart
Delorean
Desoto
Detroit Electric
Detroiter
Dianna
Divco
Dixie Flyer
Dobey
Dodge
Dodge Truck
Duer
Duesenberg
Dumont
Durant
Eagle
Edsel
Elgin
Erskine
Essex
Everitt
Falcon Knight
Fargo Truck
Flanders
Ford
Ford Truck
Fox
Franklin
Fraser
    Frazer
Frontenac
Gardener
Gardner
Garford Truck
GMC
GMC Truck
Graham
Graham Bros. Truck
Graham Paige
Gray
Gray Dort
Hanes
Haynes
Haynes Apperson
Henry J
Herreshoff
Hillman
Holsman
Hudson
Hupmobile
Imperial
Jackson
Jeffery
Jewitt
Jordan
Kaiser
King
Knight
Knox
LaSalle
Lewys
Liberty
Lincoln
Locomobile
Logan
Mack Truck
Marion Handley
Marmon
Marquette Swift
Maxwell
McFarlan
McLaughlin Buick
Mercer
Mercury
Mercury Truck
Meteor
Mitchell
Monarch
Moon
Nash
National
Oakland
Oldsmobile
Overland
Packard     Paige
Paige Detroit
Pathfinder
Peerless
Pierce Arrow
Plymouth
Pontiac
Pope Hartford
Pope Tribune
Pope Waverley
Pratt
Premier
R&V Knight
Rainer
Redcuffe Truck
Regal
REO
REO Truck
Rockne
Roosevelt
Royal Tourist
Ruggles
Saxon
Scripps Booth
Sears Roebuck
Seneca
Shaw
Skelton
Standard Tourist
Stanley Star
Star
Stearns
Stephens
Stevens Duryea
Studebaker
Studebaker Truck
Stutz
Sun
Tucker
Velie
Viking
Waite Truck
Waltham
Waltham Orient
Wescott
Whippet
White Car
White Truck
Whitney
Wills Ste Clair
Willys
Willys Knight
Willys Truck
Winton
Woods
Worthington

7. GLOSSARY - What are the different kinds of literature?
Assembly Manual: Provides diagrams that show the assembly procedure for a vehicle, such as it was performed on the factory assembly line. Great for restorations, and usually contains a lot of original part numbers.
Body Manual
: a separate manual that some manufacturers issue for the repair and adjustments of body components. For many General Motors cars (includes body wiring) between 1926 and 1988, a Fisher Body manual applies.
Data Book (Saleperson\'s Data Book): A small book, often pocket-sized, containing confidential information for quick reference. These were only issued to sales staff to help them sell vehicles. Small issued numbers make these books exceptionally valuable and desirable collectibles.
Dealer Album
: a highly-desirable and rare collectible. A dealer album would be issued to a dealership to showcase the entire current model lineup. It may contain specs, options, features, color and upholstery samples, and much more.
Electrical (& Vacuum) Troubleshooting Manual
: More specialized manuals for dealing with electrical and vacuum problems.
Factory Manual: A blanket term for manuals that were provided by the manufacturer for their own technicians and customers. These are the most desirable references, often far more complete and useful than aftermarket counterparts. (McGee Auto Literature specializes in factory manuals.)
Fisher Body Manual
: A type of Body manual for most General Motors products between 1926 and 1988. After this, most GM shop manuals contain the body information. These manuals cover body & interior service from the dashboard rearward.
Glove Box Manual
: See Owners Manual
Maintenance Manual: See Shop Manual
Owners Manual: (also known as reference manual or user guide)
The small book that comes in the glovebox of every car when it is new - the guide to operating the vehicle. Earlier (pre-1940) examples may also include some technical and service information, as the owner of a car would often handle such procedures.
Parts Manual Used by the parts department of the dealership and identifies every part of the car down to each nut, bolt, and washer, with it\'s part number. It is used mainly for the many detailed illustrations it contains. May be specific to chassis or body parts only, or could be a master book that contains both. Many supply shops require the original part numbers to assist in getting you the proper part for your vehicle -- another reason to purchase only a factory original manufacturer parts manual.
Sales Brochure
: A promotional catalog or leaflet available from a dealership when the car was new. These are extremely collectible, and are a great gift for someone with a special automobile. Basic kinds include:   Catalog: Stapled or book-style binding with covers and multiple inside pages   Folder: Brochure that unfolds for presentation. Often opens like a road map.   Prestige: Used to describe the finest, largest version of a brochure for a given vehicle and model year. These were often kept out of sight and reserved for serious prospective car-buyers, making them more rare and desirable.
 Repair Manual: See Shop Manual
Shop Manual (also known as \"Service / Repair / Maintenace Manual\")
This is the manual used by mechanics, service technicians, or yourself to perform maintenance or repair work to the vehicle. We carry the original type of manufacturer\'s manual which is much superior to any aftermarket type.